According to the WeChat public account of the Chinese Embassy in Iceland, recently, a Chinese tourist encountered a high-priced car rental claim during their trip to Iceland. To effectively protect the legal rights and interests of its citizens, the Chinese Embassy in Iceland reminds Chinese tourists traveling to Iceland to pay attention to the following matters:
It is recommended to choose reputable car rental companies and local insurance companies in Iceland. Before signing a contract, carefully review all terms, especially the deposit, insurance coverage and compensation policy, various additional fees, fuel policies, return requirements, and exception clauses. When choosing insurance types, fully consider factors such as the condition of the vehicle, road conditions, and destination climate.
Iceland has unique road conditions and variable weather. Please strictly follow road information and traffic rules. In extreme weather conditions, it is advisable to abandon travel plans decisively. Drive cautiously according to road signs and speed limits, avoid drunk driving and fatigue driving, and promptly pay parking fees in charge areas. Speeding or overdue payment will face hefty fines. Do not enter unpaved areas on the roads outside Iceland, and strictly prohibit damaging nature reserves. Violations will result in severe penalties. Iceland’s prices are high, and roadside rescue services are also more expensive.
Return the car at the agreed time and place according to the contract, ensuring that the condition of the car and the state of the fuel tank meet the requirements. It is essential to jointly inspect the car upon returning it to confirm that there are no disputes about the condition. If there are disagreements, immediately point them out and take photos or videos for evidence. If you encounter unreasonable charges or your rights are violated, promptly retain evidence and seek legal redress through legal channels.
Safety starts with details. Please raise awareness of risks and prepare adequately to ensure a smooth journey in Iceland!
Iceland emergency hotline: 112
Iceland medical assistance hotline: 1770
Ministry of Foreign Affairs 24-hour global consular protection service emergency call center: 0086 10 12308
Chinese Consulate in Iceland consular protection assistance hotline: 00354 527 6688 (office hours) or 00354 416 0128 (special emergencies)
Iceland consumer protection agency website: https://www.neytendastofa.is/
Iceland Civil Protection and Emergency Management Agency website: www.almannavarnir.is
Iceland Emergency Rescue Information (rescue teams) website: www.safetravel.is
Iceland Meteorological Service website: https://www.vedur.is/